A seasoned management consultant specializing in fintech, digital banking, and customer experience transformation, Amalia Goux has worked with global financial institutions such as RBS, Groupe Société Générale, and Accenture, advising on digital strategy, regulatory change, and AI-driven innovation in banking.

For the past six years, she has been working with companies in Vietnam to enhance their client and customer strategies, helping them drive growth, improve engagement, and adapt to evolving market demands. As the Managing Partner of THRIVE Consulting Vietnam, she bridges strategy with execution, ensuring sustainable and impactful transformation in an increasingly digital world.

A recognized thought leader in financial services, strategy, and customer insights, Amalia actively engages in industry forums, fostering dialogue on the future of digital banking and business transformation.

At Fintech Week Singapore, she will moderate the panel "From CX to Fraud and More: Empowering Digital Banking with AI/ML," leading discussions on how artificial intelligence is reshaping security, efficiency, and customer engagement in financial services.